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June 2016 Letter from the Director’s Office

Hello from High Street,

So that time of year, warm weather, outdoor activities, family, friends and visitors, it’s called “Summer”, is almost here.  The Chamber Visitor Center is full of new guidebooks from around the state, updated brochures for everything from whale watching, to museums to wine trails.  Visitors are slowly trickling in, wanting maps, directions and menus.  We are ready, are you?

Perhaps the biggest marketing tool a city or town can have is its Chamber of Commerce.  No, not our office building, the staff or the board, but you, its members. Every time you greet a customer, a diner, a reservation you are extending a welcome from the Ellsworth area. That person could be the next resident, business owner, developer, or know someone who is interested in coming to town.  We all know great customer service when we get it.  But are we giving it?  Do you have employees who are knowledgeable about your business, as well as what else our area offers? Is your business neat and tidy, picked up from the winter’s inevitable leftovers? You have one chance at that all important ‘first impression’.

We are the ambassadors of what is the business community as well as the city and area at large.

Take some time this season to get to know your community so you can talk about our summer concerts on the waterfront, the quiet trails at Birdsacre and Woodlawn, the great food and dining experiences all over the area.  You will be giving our visitors a real taste of hospitality, as well as the service your business is providing them.  If we are not “high on Ellsworth” and the area who will be?  The more we market our area, our surrounding businesses as well as ourselves the stronger case we make for why new business should come to our town.

Need some help with the inevitable summer questions?  Come visit the Chamber office and we can guide you on what our area has to offer. Pick up your copy of Maine’s Best Regional Guide.  Even better, explore our community on your own. Get to know a trail, a museum, someplace you haven’t been in our own backyard.  Let’s all spend the summer talking about all the things we DO have in this area, not the things we are missing.  Happy Summer to you all!

 

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